Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(22,135 Reviews)
Open Ratings Snapshot
Rating breakdown 22,135 reviews
5 Stars
14,491
4 Stars
3,949
3 Stars
1,495
2 Stars
854
1 Star
1,346
81%of customers recommend this product. 
(
6,153 out of 7,615
)
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Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
K-1?
on April 6, 2023
Posted by: Anonymous
from Eustis, Florida
Verified Purchase:Yes
Actually, my father uses HR Block SW every year for 30+ years. Was TAXCUT. Only issues stem from any need to report K1 results. Otherwise SW is user friendly. Years of experience do not hurt.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
GOOD FEATURES, but form 8888 needs work
on April 6, 2023
Posted by: Big Edward
from OHIO
As mentioned in another comment, form 8888 needs work. I spent hours between last night and today trying to format I-Bonds and cash refunds to my checking and my wife's checking. I finally gave up and used just my checking. All of your cross checks were totally confusing. When I would try bonds and both of our checking accounts, the total would exceed the amount of the refund. Something is absurdly wrong on your code for what should be a simple task that I could do on paper in 4 minutes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Hard to navigate, unclear directions
on April 6, 2023
Posted by: Tngg
from Tennessee
Verified Purchase:Yes
Software is not user friendly. I’m a retired CPA and find it very confusing
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ok, but user interface could be a lot better
on April 6, 2023
Posted by: Anonymous
from Westchester County, NY
Verified Purchase:Yes
The software did the job, but it makes the user do too much work. For example, having compared using itemized deductions with taking the standard deduction, and finding the standard deduction to be better, the program directed me to move one entry to a different line. Why couldn't it have done that for me? Also, why isn't there a one-click method for reopening an itemized list attached to a given entry?
Pros: Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R block premium.
on April 6, 2023
Posted by: Anonymous
from West Babylon, NY
Verified Purchase:Yes
Hands down the best tax software. I’ve been using it for years. You also learn as you fill out the forms which helps you understand how you’re taxed and how to save for the following year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent software
on April 6, 2023
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Easy step by step instructions which covers every aspect of income deductions and everything in between
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but could be great with better UI.
on April 6, 2023
Posted by: Titansky
from Franklin, TN
Verified Purchase:Yes
GUI clunky but good detailed product. Trust results.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Prior Year Import Issues Created Issues
on April 6, 2023
Posted by: matsunc
from Gilbert, AZ
Verified Purchase:Yes
Import feature this year was having issues and resulted in a lot of manual entry for last year's tax returns. Happened twice for two different returns, but wasn't a problem in the past. Was supposed to be easy like the past years, but this year was more tedious to use the software. Not sure if we'll use this next year
Cons: Time consuming, Hard to import documents
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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