It is absolutely ridiculous that you can't e-file a state return (which you say is mandated in NY) without first e-filing a federal return. Additionally disappointing that the software is unable to help with Self Employed health insurance deduction under certain circumstances, leaving the customer to deal with an unfathomable federal instruction book.
I use Taxcut every year and I find it to be the best product for preparing my taxes. Sometimes it is hard to navigate back to certain/specific pages, I think it could be just slightly more user friendly in that regard, but I have no real complaints and plan to continue using this product.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast