Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,101 Reviews)
Rating breakdown 22,101 reviews
5 Stars
14,469
4 Stars
3,942
3 Stars
1,491
2 Stars
854
1 Star
1,345
81%of customers recommend this product.
(
6,133 out of
7,591)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: M Whitford
Verified Purchase:Yes
Good program although it didn’t import my information from last year. Had to completely start a new return. The cost of the software was a little high in my opinion.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CliffyP
from Melbourne, FL
Verified Purchase:Yes
Excellent road map to self prepare your taxes with accuracy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DoNotUseHRBlock
from Oakland CA
Verified Purchase:Yes
Data was all over the place in the forms, duplicate or wrong. I spent over an hour finding and fixing (I thought) but both my State and Federal taxes were rejected - twice. I finally got it done. A horrible experience.
Cons: Time consuming, Hard to prepare
Value
1
Written by a customer while visiting HRBlock
Posted by: Ray Kiszely
Verified Purchase:Yes
More than 20 years of exceptional service is the #1 reason, and this year was not different.
I had some difficulty downloading the software this year, with the help of very capable folks in the chat room, my problem was solved.
I had some difficulty downloading the software this year, with the help of very capable folks in the chat room, my problem was solved.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Long time customer, found issues, still a fan.
on March 29, 2023
Posted by: Rtylers1992
from Olive Branch, MS
Verified Purchase:Yes
After decades of using and loving this software, 2022 version for MAC crashed almost a dozen times. I had to redo the inputs each time it crashed. Fortunately, when I contacted tech services they connected me with a customer service representative that reinforced my belief in the company. Issues will ALWAYS occur, but it is how you handle them that counts.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Too difficult!
on March 29, 2023
Posted by: mf123
from Oregon
Many things not explained, too many things! I will not use it again!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: JayHinFL
from Florida
Verified Purchase:Yes
Questions are easy to follow and the helps cleared up any questions I did have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Casper Wyoming
Verified Purchase:Yes
Shawn Emerson is your companies absolute best asset
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock