Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(22,055 Reviews)
Open Ratings Snapshot
Rating breakdown 22,055 reviews
5 Stars
14,436
4 Stars
3,936
3 Stars
1,488
2 Stars
851
1 Star
1,344
81%of customers recommend this product. 
(
6,110 out of 7,565
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Excellent way of doing taxes independently.
on March 18, 2023
Posted by: Enrico Fu
from Puyallup, WA
Verified Purchase:Yes
I like the way they show me what errors need to be dealt with before my tax return can be fully accepted by IRS.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and Intuitive
on March 18, 2023
Posted by: Captain Tom
from NC
Verified Purchase:Yes
H&R Block is the easiest and most intuitive tax program I have used. You just answer each question in an order that makes sense. If you have all your tax information in front of you the just fill in the numbers.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Unanswered question - still in queue
on March 18, 2023
Posted by: Ken Wh
from PA
Verified Purchase:Yes
Although there is supposed to be support I had a question that was never answered, I was in queue for days. Specifically, if married filing separately (soon to be divorced - living in separate homes) can both deduct the mortgage interest and taxes for their own house?
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
software glitch
on March 18, 2023
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
For the first time I used your software and my return was rejected and you had to update your software to correct this situation. Not overly satisfied!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Crashed and had to re-enter
on March 18, 2023
Posted by: TartO
from Illinois
The program crashed at the end of the state filing process and I had to re-enter everything for the state tax return. Fortunately the state return is fairly simple. There are some tax areas it's not able to handle as smoothly and natively as TurboTax. But overall it does an OK job.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
OK not great.
on March 18, 2023
Posted by: dufous
Verified Purchase:Yes
Forms don't link back to interview. Difficult to select interview modules. State e-file fee us far too high.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Missing Forms
on March 18, 2023
Posted by: Al299
from Rahway NJ
This is the second year I reported that one or more Form 8949 was missing on the Federal return. I was advised to complete them myself. However, overriding the software prevents e-file. So I took my chances and e-file without the missing forms but ready to mail the manually prepared missing forms if requested by the IRS.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Peasy
on March 18, 2023
Posted by: Anonymous
Verified Purchase:Yes
3rd year in a row for me and extremely pleased with the ease of using and especially the import function for investment info.
Written by a customer while visiting HRBlock
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