Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: SLOBODAN
Verified Purchase:Yes
Sorry I couldn't file NY State after federal. It might be my fault or our lap top commputer problem. Somehow federal went easy trough . Then Me , and my friend spent whoe afternoon Satirday May 12 trying to fix the problem with "state". At least 5 Hours we wasted entering ID , Document, typ , my addresses or other corrections required by H&R program. AND AGAIN after 2 minutes again same requirements . At 19 pm both of us gave up filing state taxes. We will try to print and send old fashioned way. What to do. I AM repeating it my be my mistake or commputer's. So if you want you can help me after May 18 to try again , or if you want you can give me some credit back for "federal part of the program" If you give me the phone I call you after May 18 when I get some free time to try again from another commputer . Thanks
Pros: Easy to prepare, Easy to import
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: ALLYCAT2018
Verified Purchase:Yes
WILL NOT USE THIS SOFTWARE. GAVE MANY MIXED INFORMATION RESULTING IN RETURN NOT BEING ABLE TO ELECTRONICALLY FILE AND END OF FILING AFTER DEADLINE
Cons: Time consuming, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
State section not able to complete.
on May 14, 2018
Posted by: Bill in Faifield Ct
I was able to finish the Federal return I was not able to complete the CT return.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
States Input Confusing Causes Errors
on May 3, 2018
Posted by: jflugo
Received a state deficiency notice after using the software for years. After all this time the software should work better for states, especially those that have not changed.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Failed to accurately calculate NYS taxes
on May 1, 2018
Posted by: John Arkenberg
The software failed to correctly identify that I live in NYC (despite the fact I put in my address) and miscalculated my taxes for the state of NY. I only found this out once receiving a letter from the state of NY with a claim for adjustment. Going back through the software the only way I can accurately fill out the form is to use the override function, which then means I cannot e-file which is a NYS requirement. This is a huge catch-22 and a real failure on HR Blocks part to accurately input data from a Federal form to a State form.
Pros: Easy to install
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Touble backtracking
on April 26, 2018
Posted by: pabowman
I have had a terrible time trying to change and look at what I've done and whether the information is in there twice or not at all. I've always loved this product but it hasn't worked for me this year.
Pros: Easy to install, Fast
Cons: Hard to fix issues, Hard to prepare, Hard to import
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
not impressed
on April 25, 2018
Posted by: mommy5
do not like menu selections, nor how difficult it is to navigate, nor the difficulty in printing needed forms. WILL NOT BE USING NEXT YEAR!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
progam do not delete info when you delete an entry
on April 18, 2018
Posted by: missy haro
i was checking to see if I was going to get more money if I opened an IRA account, so I put YES when asked if I wanted to open an IRA, and put $1000. since I did not get any more money back, I went there and changed the yes for a NO But did not give me the option to erase the $1000. I thought I was gone. But when I e-filed and got my copy I found out that the $1000 contributions was still there!! NOW I have to do an amended return. BAD!!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock