Ask too many non relevant questions. Some state forms not available and so still need to be paper filed. Does not calculate the 2023 Estimated tax due by quarter.
Consistently oriented in favor of the tax payer rather than IRS. Others do not orient their programs that way. It's the way H&R interprets the tax laws and the software reflects that.
I used to pay a tax professional to prepare my taxes since my tax situation is complicated, but never again. My income requires using extra forms that the average taxpayer doesn't need, but H&R Block software makes it very easy.
Pros: Easy to prepare, Easy to import documents, Fast
The state would not accept my return electronically. Unspecified errors. The software simply directed me to fix the errors and resubmit, without identifying the errors. Not helpful.
I have been using H&R Block since 2016. I get the Premium version and find it very satisfactory for all my tax needs. I highly recommend this tax software.