Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,015 Reviews)
Rating breakdown 22,015 reviews
5 Stars
14,412
4 Stars
3,925
3 Stars
1,486
2 Stars
849
1 Star
1,343
81%of customers recommend this product.
(
6,086 out of
7,539)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Adequate software
on February 18, 2023
Posted by: Cash 2
from Ossian IN
The software worked fairly well with some minor problems. The support people had no clue how to address the issues.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent - Another Year Awesome
on February 19, 2023
Posted by: MsLauraLee
from Lithonia, GA
After many years of using HRBlock with no issues at all, I had a issue which I could not figure out. HRBlock customer service worked with me and solved my problem which actually seemed major to me but ended up being minor [at no charge]. Thanks HRBlock Tax Pro [sorry I did not get her name]. Having help when stumped is worth the price!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I have user your software for over 10 years.
on February 20, 2023
Posted by: ron74
from Gonzales,La
I have rental property, and this software is easy to use. It calculates depreciation and
net value with ease. Also, reporting my retirement is a breeze. E-file is an added bonus.
net value with ease. Also, reporting my retirement is a breeze. E-file is an added bonus.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Buggy MacOS Version
on February 20, 2023
Posted by: OldSWdude
from The ATL
Used HRB on Mac for years. This years version a bit buggy. Wouldn’t print return property and wouldn’t pickup syste date which buggered efile. Got workarounds for all but too many calls to support req’d cause they don’t have chat anymore. Last year for this turkey.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Missing form
on February 22, 2023
Posted by: Sfork
from Florida
There is no way to get credit for home EV charger. Same as last year. Major flaw. Form 8911
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Tax job finished
on February 23, 2023
Posted by: PPUS
from Miami
Easy clear instruction, the best is provide general guideline and final evaluation of risk
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not as good as I have come to expect.
on February 24, 2023
Posted by: Greg56
from Montana
Purchased and used today. I have used this product several times. This was the worst experience I’ve had with it.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
OK software, but I can't read it on screen!
on February 25, 2023
Posted by: BobF51
from Manassas, VA
Second year of using this. It does a thorough job, but the software's font type is so small I can't read it! I have to turn on Windows Magnifying Glass to 300% just to see what I'm doing! Need a way to increase size of type in the windows so I can see it!!!
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock