Waste of time and money because I could not even e-file my taxes and I am still waiting for my refund because I had to file it through paper because the program did not allow me to input my Adoption Credit.
After using H & R Block software for over a decade and being completely satisfied, it has come to an end. Upon filing 2020 income tax, NY State Tax program failed to properly calculate taxable income on unemployment benefits. Leading to an audit, penalty and tax payment.
I also find it very surprising that somehow it isn’t mentioned anywhere on the internet that it happened to other NY State software users. Is this because the guarantee to cover the penalty would be too expensive for this company to cover?
There are some places in the software where it is difficult to understand what is needed. The review process has proven frustrating as to what info is being asked for.