Missed a investment upload not hr blocks fault but they take advantage of a lot of people so I feel like the blame is on them. Also the fact they try to make your name public when you submit a review is concerning.
2019 tax return was audited and changed by the IRS. 2020 return took away a $4,000 tax credit - it's unclear why as they weren't specific enough for me to be sure.
I've been using this software for at least a decade. Until recently I would have given it five stars. However, for the 2021 filing year, the software failed to calculate a particular line correctly such that instead of a refund, I had to pay the IRS. VERY DISAPPOINTING. Plus I had to figure out where it went wrong, after receiving the notice from the IRS.
Your efile screwed up my 2021 taxes because it did not include the EIC form which listed my dependents. Your software is garbage and I would never use you again. I'm going back to Turbotax.