Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,957 Reviews)
Rating breakdown 21,957 reviews
5 Stars
14,374
4 Stars
3,909
3 Stars
1,485
2 Stars
849
1 Star
1,340
81%of customers recommend this product.
(
6,046 out of
7,497)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
H&R Block software is easy to use and does a great jjob of walking you through the tax process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Downs Famiy
from Louisville Ky
Verified Purchase:Yes
Very easy to use, I have been using for over 10 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gref
Verified Purchase:Yes
Unhappy with software. Had two returns irs flagged for tax credits
Written by a customer while visiting HRBlock
Posted by: HBUser2024
from MN
Verified Purchase:Yes
The 2021 version seems to be a step backwards. Maybe it's simply new laws/rules regarding taxes; however, I ended up spending twice my normal time doing taxes. The Premium edition should have complete and clear questions, which I found was missing in this edition.
The state tax portion continues to be the major weak point in the software. At one point I was told go through a long and confusing state form and enter the value I come up with.
Hopefully the 2022 edition will be better, but in the back of my mind I keep wondering if H&R Block will continue with the desktop software, or if they will try and push everyone to their cloud version. I hope the keep up with the desktop version as I have NO interest in putting my tax information onto a cloud server.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: AJL36
from California
Verified Purchase:Yes
It was incredibly easy to use and our taxes came back faster than when we went in the office.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anelsonpi
from Arrowhead area of MN
Verified Purchase:Yes
Very easy to use. I like the way it guides you through each area. The help available from each screen is especially helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mark Eff
from Colorado Springs, CO
Verified Purchase:Yes
HRBlock TY21 was hideous. Problems existed in the software and the support line was not worth the effort to contact. Returns would be started and the software could not reopen the initial file, causing the user to reaccomplish work. Added, how can you not have an automatic download from the largest consumer investing firm in the nation. This patch was not fixed until the 11th hour.
A total lack of customer respect was demonstrated by HRB. Have been a faithful user for 20 years. Will not use again.
A total lack of customer respect was demonstrated by HRB. Have been a faithful user for 20 years. Will not use again.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: C Ron C
Verified Purchase:Yes
Simple to use. Thorough and helpful guidance. My”go to” for over 10 years!!
I would recommend this to a friend!
Written by a customer while visiting HRBlock