For the federal taxes the program is fine. What I don't like is that it does not have South Carolina form TC-38 for the Solar tax credit. That makes me fill out the form manually and mail in my return instead of e-filing it. That is frustrating because it also means it does not carry the information over year to year so I have to set up some worksheets as well.
Makes it easy to do a return quickly and e-file. Consistent year over year so you don't have to re-learn a new program. You can run last year's program in parallel with this year's to make sure you got everything. Being able to have access to your return at any time is great. Superb program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
It worked well for doing the taxes, but even though I had last year’s tax return in hand and entered the correct amount in the area for it, the program would not file electronically. I had to print it out and mail it. I could have downloaded the forms free from the IRS website and done that without using this software.
I have been using this software since it was "Taxcut" and has always found it to be user friendly and thorough. So far, I have not been audited, as it gives me red flags to review and correct if needed before permitting me to file my taxes.
Very frustrating. Unable to correctly enter IRA contributions. Tried calling the help line and tried online help chat, was on hold for over and hour and gave up.