Although the program was reliable as it has always been, the software glitched and charged me several time when I made the purchase and it was never corrected. This combined with it not being available in stores, has me looking for a new option.
Issue with previous years tax return and could not use software to do amended return. Had to manually file amended return (using IRS forms on IRS website) and could not use the efile option.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare