Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,931 Reviews)
Open Ratings Snapshot
Rating breakdown 21,931 reviews
5 Stars
14,356
4 Stars
3,905
3 Stars
1,483
2 Stars
847
1 Star
1,340
81%of customers recommend this product. 
(
6,028 out of 7,477
)
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Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3 out of 5
3
Not as good as previously years
on June 11, 2022
Posted by: J Bollmab
from Texas
Verified Purchase:Yes
Last tax season was kind of clunky. Software seemed to lose its place when backing up and making adjustments. I've used it for probably 20+ years but the experience over the last two years is causing me to look into other offerings for next season. Perhaps the confusing tax code is taking its toll. Previous years have been great though.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Asks the right questions
on June 11, 2022
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I've used this software for many years and have always had great results with it. I feel that it asks the right questions to guide a person through the items that they need to file without having to go through the whole form. The forms have always been accepted the first time, and the tax calculations are correct. I don't see any reason to change to anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable, user-friendly
on June 11, 2022
Posted by: Drrkr
from Anapolis, MD
Verified Purchase:Yes
I've used this tax preparation package for nearly 20 years. It has served me well, and provides a lasting handy record.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No better than the others
on June 11, 2022
Posted by: me me me again
from USA
Verified Purchase:Yes
Its no better than TurboTax or other like software for doing taxes. If you are in the H&R "infrastructure", then use it; if you've always used TurboTax, then use TurboTax. I've used both. The days of getting the basic level package and having every question answered are gone. If you want the "hold your hand every step of the way; answer every question clearly" support, you're going to pay through the nose for uber-tier no matter which tax software you choose.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Longtime customer but not anymore!
on June 11, 2022
Posted by: Electra Chorea
from Los Angeles
Verified Purchase:Yes
I've been an HRB software user for over a decade, but no more. This year we had a new tax situation--a trust disbursement--that the program simply couldn't handle. Its advice was along the lines of "Look up what you're supposed to do in this situation, and do that." Uh...I bought the program to answer that question for me! I switched to Turbo Tax and not only could it handle the new situation, but if found deductions I'd been missing out on for years with HRB. Plus, I could easily access live accountants to answer my questions and make sure I handled the trust properly. Bye bye HRB!
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
A complicated struggle
on June 11, 2022
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Online & downloaded versions seemingly incompatible.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Goodbye CPA
on June 11, 2022
Posted by: Sonoma Ray
from Sonoma, Ca
Verified Purchase:Yes
I have been using the H&R Block tax software package for a few years. As my tax situation simplified I no longer required a CPA to help with my returns. I found the H&R Block package to be clear and very intuitive. I particularly like the "clickable" links that allow you to better understand the line item in the return. I will most certainly be ordering the package for my 2022 return.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Obscure Code and Related tracking
on June 11, 2022
Posted by: D L K
Verified Purchase:Yes
H&R Block Premium Software is user unfriendly. It should have descriptive mapping for code references and related content.
Cons: Time consuming, Hard to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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