Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,807 Reviews)
Rating breakdown 21,807 reviews
5 Stars
14,273
4 Stars
3,880
3 Stars
1,474
2 Stars
845
1 Star
1,335
81%of customers recommend this product.
(
5,953 out of
7,390)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: GaryW in Idaho
Verified Purchase:Yes
My 2 adult children and myself used the software for our 2021 returns and all of us had our tax refund reduced by the IRS because they said the calculation eas wrong. This happen even though the software was updated before transmitting the returns to the IRS. My refund went from $2300 to $300. Very disappointed!!!
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Brian Ohio
from Ohio
Verified Purchase:Yes
My brokerage house is Charles Schwab. The software would not import 1099s from them. Took about a month to be fixed. In the meantime, HR Block support kept telling me to enter them manually. What is the point of paying for automated software just to spend hours typing in 1099s? I have used Block for over a decade, but may try a competitor next year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: PennyFaz
from Cottonwood, AZ
Verified Purchase:Yes
Easy to navigate, user friendly, with help just a click away
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Nickel and diming with added cost for phone suppor
on June 10, 2022
Posted by: Anonymous
Verified Purchase:Yes
No phone support and requires added cost to consult with support services.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Rmjrickster
Verified Purchase:Yes
The software is always easy to use and user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: A CPA in Mississippi
Verified Purchase:Yes
The software is accurate, easy-to-use, connects with the previous year's files for an easy import of data, and uploads easy to boththe federal and state tax programs.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Deluxe Tax Prgram Well Worth The Money
on June 11, 2022
Posted by: Anonymous
from Clarkston, Michigan
Verified Purchase:Yes
Straight forward guidance along the way. Reference tools to explain most questions, a review at the end to let me know if there were items missed and needing revision.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: None2
Verified Purchase:Yes
Will not use again, paid to e-file State return and was blocked from e-filing State return
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock