Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,805 Reviews)
Rating breakdown 21,805 reviews
5 Stars
14,272
4 Stars
3,879
3 Stars
1,474
2 Stars
845
1 Star
1,335
81%of customers recommend this product.
(
5,951 out of
7,388)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Good Product
on April 6, 2022
Posted by: joenb
from Cleveland TN
I've used HR Block tax software for several years, and over all it has performed well. But when I save the file as PDF at least twice during that process it says, "Not Responding", but it does save. This has always been one of the weird parts of this software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Hard to navigate and to open program
on April 6, 2022
Posted by: Jackieley
from Albuquerque,nm
I bought his over a month ago but I am having issues using it
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Very Good But !!!
on April 7, 2022
Posted by: LastTimer
from Massachusetts
Everything seems to be in good order except the most important thing, the software would not take my wife legal first name. So her name is reported incorrectly. That is the only reason i give the software a rating of 1, because last year i used TurboTax and was able to transmit my wife full legal first name. . Everything else was very good though.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
SSL problem
on April 8, 2022
Posted by: juneauwxman
from Los Angeles, CA
The program tells to check proxy setting, disable firewall, and check date/time to resolve the problem. None of them worked and I was still unable to download state program. Spending more than a week with pinpointing the problem areas to fix, but finally gave up. Purchasing a new PC and installed the program, then finished both Federal and State.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
May have a glitch
on April 8, 2022
Posted by: ufeji
I've been using this software for a decade. I think there was a glitch in the 2021 tax year software. I entered self-employment expenses in the Supplies category and the amount also showed up in the Other category. This made our income appear lower and the program said we would receive a refund. I didn't catch the mistake until I was working on our state taxes. There was no way for me to change the amount in the Other category of expenses; I could not access it in the interview. I had to delete the expense in the Supplies category in order for the correct net income to appear. This is concerning.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Doesn't work with Brother Laser Printer
on April 8, 2022
Posted by: Rick777
from Colorado
I have a Brother MFC-7820N Laser Printer I have used with H&R Block for years. This year, your software would not print on my printer. I had to uninstall the printer, print to PDF file, reinstall the printer, then use the system (mac OS 12.3) to print the PDF file on my printer. hint: All my other software works with my printer.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Had all the forms I needed.
on April 8, 2022
Posted by: Dm77346
from Humble, Texas
Steps were easy to follow and data went to the correct forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
individual Fed= good. California has problems.
on April 8, 2022
Posted by: Gary1106
from San Francisco, CA
Fed form 8582 should feed into CA form 3801 page 2. CA form 3801 page 2 should feed into page 1. They don't. And page 1 does not allow manual entry. Also, page 1 looks out of date referring to terminology no longer used on page 2. The program says to fill out the form but makes it impossible to do.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock