Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,765 Reviews)
Rating breakdown 21,765 reviews
5 Stars
14,239
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,923 out of
7,360)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Don't Charge for e-filing state returns
on February 15, 2019
Posted by: PEZ1
from Illinois
When I purchased the tax software I thought the price paid was all inclusive. If you wish to charge for this include it in the price as you do for e-filing a federal return.
Pros: Easy to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
E-File Options
on February 15, 2019
Posted by: EdSP
from Manila, Philippines
I like the 5 free Federal e-file returns, but I like to see it expanded. Change to 5 Federal or State e-file returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
pain in the backside
on February 16, 2019
Posted by: Leery
I have bought H&R for more than 10 years. This year a problem with one of H&R forms caused my Fed return to be rejected after pending for 2 weeks. This caused state to be rejected also. I now have send state in on paper with a copy of the fed. also A pain in the back side. Not transferring some Fed information to the state forms.
Cons: Time consuming, Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on February 16, 2019
Posted by: Terry Invest Grp
from Nottingham, MD
This is easy to use for the person who has not idea how to file their own taxes. I do not like that we don't get at least one free state filing like in previous versions.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Generally good, with some space of improvement
on February 16, 2019
Posted by: Arky73
from Revere, MA
Pretty good overall. The only that I have some uncomfortable feeling now and was altogether confused the first time I used the program: having more than one rental properties it would be really great to see some indication on the screen (heading or the like) to which property the current activity on the screen applies. It is probably usual and not just my way that we fill same data and then return to the program. Having some kind of a "flag" when using the program to which property it all applies would be much easier.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Trouble downloading state
on February 21, 2019
Posted by: Widget123
from Leicester, N.C.
Used hrblock for years with no problem, really liked it. This year has been terrible. Still can’t get state to download. Filed federal but will continue working to get state.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
2018 Tax Software
on March 9, 2019
Posted by: Kittytaiwan
from Taiwan
I have to figure out the e-file rejection code for 10 times and found no place to talk to a customer service rep.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Clear and concise questions to complete return.
on March 11, 2019
Posted by: DRPHILL
from Northern Virginia
Every year the product has been improved. Provides access to all IRS forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock