Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,794 Reviews)
Rating breakdown 21,794 reviews
5 Stars
14,263
4 Stars
3,877
3 Stars
1,474
2 Stars
845
1 Star
1,335
81%of customers recommend this product.
(
5,942 out of
7,379)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Not happy
on March 9, 2022
Posted by: lsf1
First time I've ever had a rejected return. All errors were taken care of and only two data issues which are exactly like the documentation involved.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
SOME FEATURES NOT WELL EXPLAINED, NO DOWNLOAD FROM
on March 9, 2022
Posted by: RMAC
from CORONA, CA
HAVE USED THIS (H R BLOCK) TAX PROGRAM FOR SEVERAL YEARS. THIS YEAR NO ABILITY TO DOWNLOAD SCHWAB STOCK DATA. PROGRAM CONTINUALLY TRIED TO SEND ME TO SCH C FOR RENTALS INSTEAD OF SCH E. HAD TO RESORT TO IRS INSTRUCTIONS TO GET THIS DONE. WORKED IN THE END BUT WITH A LOT OF DIFFICULTY. DON'T KNOW IF THIS WILL BE MY CHOICE NEXT TIME.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Erroneous calculation
on March 11, 2022
Posted by: Tearing My Hair Out
from MD
I had the same taxable income and the program came up with different calculations!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great and easy to use
on March 11, 2022
Posted by: jbcomplete
from Tampa, FL
I have been using H&R Block software for many years and like the ease of use and the support available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
2021
on March 12, 2022
Posted by: 2021taxes
Product fails to recognize duplicated entries.
Often had to search outside on HRBlock to find answers I needed.
Often had to search outside on HRBlock to find answers I needed.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to Use, Informative, Written Clearly
on March 12, 2022
Posted by: Bozboz
from Washington, DC
I have used H&R Block tax preparation software for about 10 years. For a few months I also worked for TurboTax as an expert. Intuit probably throws more money at promoting its product, but personally I like the H&R Block interview better. It is straightforward and clear, and it leaves the great complexities of the Internal Revenue Code to links in the footnotes. It may or may not flag all of the many possibilities for deductions and credits, but that's to be expected. This year I was displeased by the lack of a clear opportunity to review my federal and state returns before filing electronically. I probably spent more time reviewing after I filed and my filing was rejected because the IRS apparently has still not worked its way through its paper filing backlog to reach my mailed-in 1040 for last year, so the AGI I provided failed to match with the zero in the IRS's database. I don't blame Block for that, of course, but it did make for some anxious moments until, at the bottom of Block's error message, appeared the suggestion to change AGI to zero if the IRS still has not processed the prior year's return, which I confirmed when I sought to obtain a transcript. That wasted some time. Finally, this year Schwab and Block have apparently not agreed on protocols for the downloading of client information. I don't know whether that is a plus or a minus for Block, but I mention it. Buy Block and you may have to manually enter your securities transactions for 2021.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Will not import Charles Schwab 1099
on March 13, 2022
Posted by: justme21
from SF Bay Area
Software has been fine for years, but this year it will not import Charles Schwab 1099's, and they have no information on if or when it will.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
NO Charles Schwab 1099 Imports!!!
on March 13, 2022
Posted by: JNR54
from Monterey, CA
FIX THIS!!!!!! Charles Schwab is one of the largest brokerages in the country. I bought the Premium software thinking it would handle all my brokerage needs, BUT I had to enter the info MANUALLY! WHY?! I'm retired and my DIVs and RMDs are important assets. FIX THIS, otherwise I have to use some other software.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock