Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,794 Reviews)
Rating breakdown 21,794 reviews
5 Stars
14,263
4 Stars
3,877
3 Stars
1,474
2 Stars
845
1 Star
1,335
81%of customers recommend this product.
(
5,942 out of
7,379)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Need IRS Form 8911 for EV infrastructure
on February 28, 2022
Posted by: BraxTheGreat
from New Mexico
Two of my friends installed EV chargers in their home but were unable to use IRS form 8911 to claim a tax credit. This resulted in lots of consternation trying to figure out how to get the credit but file electronically. EVs are sweeping America. Get this form integrated into the software.
Written by a customer while visiting HRBlock
Customer Rating
1
Not as good as it used to be
on February 28, 2022
Posted by: Ripoff
from Northcarola
I don't like having to down load as to having a disk.
Also I don't like not getting help when I need it
Also I don't like not getting help when I need it
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Great except for trying to pay state taxes due
on March 1, 2022
Posted by: A Re
from BGKY
Good software. One big issue. Filed fed and state both at same time. Getting refund with fed and had balance due with state. Went to pay state after receiving federal refund, and simply could never find a way to do it. Got to the form indicating my bank information, but could never get to the actual submission or confirmation. Big problem
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 1, 2022
Posted by: Aggie Ranger74
from San Antonio
As in the pass I have bought H&R software in November/December. Then in January/February I can easily update it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Chat support didn't work, but filed my federal tax
on March 1, 2022
Posted by: Where is the support
from Ohio
Smooth and quick tax software, but couldn't file my state tax (even though it was included in this package). Called support, they linked me to download the Ohio state package (already had it), just to hang up on me before I could ask any more questions or see if it worked for me. Not very happy about that, but I just filed separately though the Ohio website. Chat support in the application didn't work either, so that needs sorted out. Either way, not bad.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very good ..... Except
on March 1, 2022
Posted by: TrainCrasher
from Florida
The overall package is excellent, and the on-line live chat support was superb.
Only one suggestion. Because the generous standard deduction has made it simpler to file your taxes, I'd like to see an option in the early phases that asks if that is your filing intention, so that the software would skip the unnecessary interactive pieces.
Only one suggestion. Because the generous standard deduction has made it simpler to file your taxes, I'd like to see an option in the early phases that asks if that is your filing intention, so that the software would skip the unnecessary interactive pieces.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
very good software
on March 3, 2022
Posted by: cwbr
from ST Paul, MN
This software worked very well for me. It was mostly intuitive with a few small glitches that were pretty easy to figure out.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow and thorough
on March 3, 2022
Posted by: Adams Bomb
from Concord Ca
Only thing I have received 10 emails in the last hour informing me my return was submitted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock