Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,794 Reviews)
Rating breakdown 21,794 reviews
5 Stars
14,263
4 Stars
3,877
3 Stars
1,474
2 Stars
845
1 Star
1,335
81%of customers recommend this product.
(
5,942 out of
7,379)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Great Feature
on February 22, 2022
Posted by: cChin
I used this software for more than 10 years, easy to prepare and get my refund back quickly.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program
on February 23, 2022
Posted by: rtoledo71
from Miami, FL
I am no tax expert, hence why I use this software. I have been using TaxCut for over 11 years now and I have been very happy with it. Is it better than other software? I have no idea, but I have no complaints. I feel confident that the software is providing correct and best possible information for me.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
As always, not user friendly
on February 24, 2022
Posted by: scissorsisster
This will be the last year I use this software. It is never user friendly and this year completely messed up my filing
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Dismal failuer
on February 24, 2022
Posted by: Fed up777
Been using HRB for 30 years and the tax software for 15 or more. Never had the issues or poor support experienced this year. I will not be back next year.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Good . Detailed
on February 26, 2022
Posted by: Big Allen
from Salina, Ks
I bought this and it worked great. Real detailed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
It gets worse every year
on February 27, 2022
Posted by: Call me by my name
from ARIZONA
The help for this program stinks! It is so automated it can't answer simple questions about its own software. My blood pressure goes up every time I use it. Why can't they acknowledge that women file taxes too, instead of insisting on defaulting to calling me by my husband's name throughout the process? Why can't their chat be with a real person when needed?
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Decent but needs improvement
on February 28, 2022
Posted by: MNuser52
from Minnesota
It worked well for my taxes but I had a few issues to report:
1. For MN State the interview does not ask about 529 contributions, it would be a great addition.
2. When a e-file gets rejected it almost treats it like a new return.
1. For MN State the interview does not ask about 529 contributions, it would be a great addition.
2. When a e-file gets rejected it almost treats it like a new return.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Federal form printing
on February 28, 2022
Posted by: fedprt
from Zephyrhills, Florida
When printing the return - - the bottom of the cover page - the next line after the refund applied to next year does not print correctly !!?.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock