Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,786 Reviews)
Rating breakdown 21,786 reviews
5 Stars
14,257
4 Stars
3,876
3 Stars
1,473
2 Stars
845
1 Star
1,335
81%of customers recommend this product.
(
5,938 out of
7,375)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Devoted Customer 2021
from California
Verified Purchase:Yes
Awesome customer support. Very thorough reviewing my options
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Simple Business Return Became Very Complicated
on September 8, 2021
Posted by: MJK3
from Eagan, MN
I was using the business program for a simple trust return that had nothing but simple interest for income. The software turned what should have been a simple exercise into a complex, convoluted exercise. I actually ended up going out on the internet and getting the forms I needed, filling them out manually, and submitting them in that manner.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tony zh
Verified Purchase:Yes
Easy to use and reliably accurate software year after year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Mostly Very Good, But K-1 Forms Are Poorly Handled
on September 17, 2021
Posted by: SpiesArmageddon
from Rockville, MD
Verified Purchase:Yes
A lot of the interview process is very effective, and it is wonderful to look at the Forms as they develop little by little. But the handling of K-1 forms (partnership report received each year) has not improved, over the years; The software is leaving it for me to add numbers directly onto forms - and the "overrides" required mean I cannot use e-filing. Today I mailed 85 pages (my federal tax filing) to the IRS in Utah. Not as good as it should be. K-1 is your big problem (in my experience for years now).
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
For years I’ve been using this tax software and always reliable and improving with the “times”.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sally Anne
from Seattle
Verified Purchase:Yes
Been using it more over 20 yrs and never had any issues. My scenario always seems complex to me but the software sorts it out.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Oops! H&R didn't read tax law (and client query)
on October 8, 2021
Posted by: Taxpayer with issues
from CA
Verified Purchase:Yes
Low confidence H&R software is accurate!
2020 Covid law hd provisions for tax law. One was for IRA & 401(k) loans. H&R didn't include in tax software so tax error (up) was HUGE if one took out loan & repaid it.
In spite of over 30 queries (on line & by phone) error remained beyond 15 April until early May (lucky H&R got 1 month extension to filing).
Fix was to OVERRIDE software and ignore warnings!
QUESTION: What other errors were missed?
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: RCH51
from FL
Verified Purchase:Yes
Too expensive for multiple state programs. Too many exclusions for submissions. Instructions and search are unclear as well
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock