Should be able to print topics and certain screens from program. Also, more ability to ask questions when guidance is not detailed would be helpful. Some of the Whole Form screens are quite confusing. Also, not everything transfers from Federal to State forms. Room for improvement.
I think this might be the last year I use their software. I had to do mine couple of times and each time I got a different amount for the refund using the same number. GARBAGE!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
We have been using your SW for many years. It is a SW that one can trust. It is easy to use and to submit. This SW has many valuable help features and it provides status quickly after submission.
It’s detailed, questions are clear and provides for additional research when the topic needs additional information. It tracks your refund /payment so you always know where you are and provides planning for the next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
State programs for MA and RI are not ideal. MA won’t let you e-file if you have other state tax credit. You can’t e-file RI if filing a non-resident return.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare, Hard to import documents