Not user friendly. Had a free second look done. Your office program comes up with differences. Not confident in your home program. Too costly to go in office. Trying Tax Act next year.
The federal worked great but the state (KY) seemed to be glitchy. I'm not sure if the finished result was correct. I got the same exact numbers with different filing status, which always years before gave me vastly different results. It also seemed to give me a result before I was finished.
I’ve had issues with downloading the software this year. Both the initial download and all updates created problems. Final update took over four days and lots of reboots before it would let me finish filing.