Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,780 Reviews)
Rating breakdown 21,780 reviews
5 Stars
14,252
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,932 out of
7,369)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: G Hogan Fort WorthTX
Verified Purchase:Yes
The only problem I had and did not appreciate was was having an update required just before I sent my efile to the IRS. Then I had a problem with it repeating over and over. Had to download from site. Also remind people after download to save tax form here and to reboot computer after download
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo NY
Verified Purchase:Yes
I would never recommend this software. I had a terrible experience.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Gibster
from Mpls
Verified Purchase:Yes
Been using this for 15 years, and I would normally give five stars, but downloading stock info from TD Ameritrade, all come up during the accuracy check as needing to be fixed. That is a game changer for me. If that continues I will need to find new tax software. Also, indirect and direct business expense came up as a red flag, because the software put it in the wrong place. With a little time I was able to figure out where the proper place for it to go on the form was, but I shouldn't have to do that
Pros: Maximizes refund
Cons: Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Posted by: Jeff BG
from Kentucky
Verified Purchase:Yes
This was my first time trying HRB software. I was really hopeful and wanted it to be a good experience. Sadly, it was a big disappointment.
Next year I'm going back to Turbo Tax.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
TOOK A 2 HR PHONE CALL WITH HR SUPPORT TO GET THIS DOWNLOAD WORKING THE WAY IT SHOULD; WOULD NOT ALLOW ME TO GO STEP BY STEP TO DO MY RETURN; TAKE ME TO COULD NOT FIND SELF EMPLOYED EITHER..THE GAL IN SUPPORT DID GET IT WORKING THE WAY IT SHOULD & NEVER DISCLOSED WHAT CAUSED THE ISSUE...SO AFTER WASTING A LOT OF TIME TRYING TO DO MY RETURN BEFORE I CALLED; I WAS ABLE TO DO MY RETURN & FILED IT....VERY DISAPPOINTING PROCESS; AS I'D NEVER HAD ISSUES LIKE THIS BEFORE USNING HR TAX PROGRAMS OTHER YEARS...
Value
3
Written by a customer while visiting HRBlock
Posted by: Hawsome
from Scottsdale
Verified Purchase:Yes
I have used H&R Block for several years and like the software, it is fairly easy to use.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Serge Stark
from Portland, OR
Verified Purchase:Yes
H&R Block's Premium 2020 software continues to serve its purpose. I am giving it 4 stars of 5 not because of the product's functionality. It works well. I wish the User Interface (UI) was redesigned though because it hasn't changed since I first used this product (previously known as TaxCut and delivered through Unboxed Software) circa 1998. Also names of different product bundles are confusing: every year I have to review how Premium is different from step up/down to make sure I will be getting all forms with the license.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Concept24
from San Diego, CA
Verified Purchase:Yes
This is an excellent software package that makes completing all forms, super easy. Should you have any questions after reviewing the many guidance tips, contact information is listed throughout the software. I've been using this software for many years for both personal and business tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock