Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,780 Reviews)
Rating breakdown 21,780 reviews
5 Stars
14,252
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,932 out of
7,369)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Venice, FL
Verified Purchase:Yes
Love that the software leads me through my task. Even if there is a new area that I have not had to address before I am confident that the software will lead me to a completed task.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Janina
Verified Purchase:Yes
Wry helpful and easy to follow along with tips and guide what to do.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Deepie
from Dallas, TX
Verified Purchase:Yes
Excellent software, I will use it again and again and will recommended to my family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Software update glitches can cause problems filing
on April 19, 2021
Posted by: B W Daily
from Gig Harbor, Washington
Verified Purchase:Yes
The frustration I have with using H&R Block's software over a number of years is: software updates required to file my returns have repeatedly, over many years, been delayed for days/weeks and/or were buggy in that the software would not download properly. Such issues has required me to spend many hours repeatingly trying to resolve the issues through online help or by relying on phone or chat support after long wait times. Software users should not have to repeatedly mitigate H&R software problems each year. Yet, such issues have repeatedly prevented me from completing and filing my Federal and State tax forms, without unplanned delays and extreme frustration with the H&R Block Corporation. Such issues may be why Turbo-Tax seems to be the leader in the computer tax preparation market. I have continued to rely on Turbo Tax over the years because when forms are actually completed the filing/e-filing procedures and quality of print outs is superior. You just need to get your software coding team up to speed on debugging software before each years software is released. In my case compatible with Apple Mac computers. I will hope next year works more smoothly for my return prep of the 2021 returns.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Posted by: Ginet1
from New York, NY
Verified Purchase:Yes
Works fine with simple returns. Software falls short in areas such as K-1s (especially hedge fund transactions) and amended returns (e.g., NY amended return has a software error which prevents e-filing (which under NY rules also prevents printing and manual filing). Customer support is understaffed and unable to provide solutions.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Berks County PA
Verified Purchase:Yes
I've been using H&R Block Tax Software for many years and have found it consistently accurate, easy to use, and thorough as far as handling rather complex situations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Faisal k
from Il
Verified Purchase:Yes
I have been using H&R for several years, it is easy to use and has good support.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CClark
from Port Arthur Tx
Verified Purchase:Yes
Very easy to use. It moves you through the process. Just answer the questions and it pulls in what you need. I have used it for years with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock