Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,780 Reviews)
Rating breakdown 21,780 reviews
5 Stars
14,252
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,932 out of
7,369)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
Straight forward while comprehensive. I have used this program for several years and have always been satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
2020 individual income tax software (download)
on April 17, 2021
Posted by: Elasesor
Verified Purchase:Yes
The H&R Block tax software worked quite well and was generally simple to use, although there were a couple of times when it was difficult to figure out how to do things like enter an amount for a tax overpayment from previous year - the labels on things didn't always imply what they were for. Also, when I called for support on something (back in early March) I ended up waiting on hold for about 4 or 5 hours (across 2 different calls) listening to the same repetitive loop of "fun tax facts" over and over and over again. An extremely frustrating experience! You really need to up your game on the phone support center and add quite a few more phone support people. Waiting on hold that long is completely unacceptable. You should at least have a call-back feature when the wait is going to be longer than 5-10 minutes so the customer doesn't have to sit on hold.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Old fart Bob
from Buffalo ny
Verified Purchase:Yes
I’m getting up in age and could not do my taxes without the use of H&R Block’s Tax Cut. It makes completing my taxes simple and accurate, and e-filing is free and a breeze.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Kalg0257
from Seattle WA
Verified Purchase:Yes
If you need support plan on being on hold for over an hour!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I switched to H & R five years ago and am happy with the product. It does what I need it to do to complete my state and federal returns. I use Premium because my wife is the benerficiary of a trust.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use tax software for home & small business
on April 17, 2021
Posted by: MJ Tess
from Ohio
Verified Purchase:Yes
I have used H&R Block Premium for several years to file for my small business and personal taxes. The software is easy to use and helpful for home office deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Darling 25
from Millville, NJ
Verified Purchase:Yes
Very convenient, easy to follow directions, all in the privacy of your home.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Georgio55
from Southwest GA
Verified Purchase:Yes
Unable transmit taxes electronically. I amended my taxes in 2019 and used the original AGI as an ID for this years taxes. Rejected. Then I tried the amended AGI rejected. Finally just mailed them in by hard copy. A little disappointed I could not get them to transmit...
I would recommend this to a friend!
Written by a customer while visiting HRBlock