Up until last year the software was perfect. Now, it does unexpected things and has become a nightmare.
For instance, due to covid I have an expired driver's license. My state suspended renewal, but the software would not accept the date it lapsed or any other date. It was nearly impossible to get my tax return done because of this. That was just one of many roadblocks
It’s an intuitive program to use and it guides you logically through the process. Although my taxes are a little weird, a couple of the questions were superfluous to our situation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast