Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,779 Reviews)
Rating breakdown 21,779 reviews
5 Stars
14,251
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,932 out of
7,369)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Margaret Morgan
from Roseville Michigan
Verified Purchase:Yes
We are very happy with your software. It is easy to use and very complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block for years. Easy to use and continues to be solid and accurate.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John Raymond
from Stillwater, OK
Verified Purchase:Yes
Everything went smoothly until I got to the residential energy credits, where the instructions were not as clear as they could have been.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: toneill52
from San Antonio, TX
Verified Purchase:Yes
I have used H&R Block tax software for ten or so years. Even though I could probably fill in the necessary forms without the interview, I choose to let it walk me through. This year I had a couple of unique situations which I felt HRB did not cover very well, thus the lower rating.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Not as good as it was
from Oregon
Verified Purchase:Yes
Difficulty in updating and problems with charges related to State tax submittal
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from sacramento ca
Verified Purchase:Yes
Easy to understand and use, import data from last year and make adjustments. Great to see that K-1 and partnership income can be accounted for!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from new york ny
Verified Purchase:Yes
Excellent software but need to e-file more than 5 returns
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great software, not so great support/follow up
on April 12, 2021
Posted by: Anonymous
from Waterford, CT.
Verified Purchase:Yes
The software is great. It's easy to use and the backing of H&R Block adds to the confidence that it's right. I've used it for decades though over that period it's had other names along the way. Never had a problem, an audit, etc. I've had some rather complex tax situations and it made every one of them easy. I recently had a question about the filing date change which had just occurred, and the software didn't accommodate that. I was not impressed with the person with whom I chatted - basically gave pre-written answers that made no sense and were irrelevant to the question. Almost like dealing with a robot, but that was not the case. They said they'd have someone answer my question via email within 48 hours and I never heard from them again, it now being about a month later. I did go in and check the software a couple of days ago and the most recent update fixed the issue, so I'm set. But it made me very leary of relying on their support in the future. Not good.
I would recommend this to a friend!
Written by a customer while visiting HRBlock