Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,779 Reviews)
Rating breakdown 21,779 reviews
5 Stars
14,251
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,932 out of
7,369)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Monroe Michigan
Verified Purchase:Yes
Simple to read and do. I like the explanations in the attached windows and the Go To Button as well. If you need any additional help with understanding the questions, you are also give a web site and a telephone number to call.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JimN in PV
from Reno NV and Puerto Vallarta MX
Verified Purchase:Yes
Easy to use and intuitive. The program has all the forms that I need for my business, rentals, and investments.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jean Zyla
from Central NJ
Verified Purchase:Yes
A little hard to get started but very thorough and complete.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: We Willy
from Wisconsin
Verified Purchase:Yes
I've been a user of HR Block tax prep software for years; however, this year was extremely frustrating because of its lack of precise directions on how to navigate the various screens. Example: after being ready to file, I was directed to a screen to "attach PDF documents", but there were no docs listed & no directions on where to get them. Program would not let me ignore it and file. Tried the "Virtual Chat" help, but it was nothing but a glorified electronic Q&A made to look like you would chat with human help. I was directed to the wrong person several times, having to wait 10-30 minutes & give ID info each time. I won't use HR Block in the future, but will fill the forms manually.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North East Texas
Verified Purchase:Yes
I have used your program for over 10 years, every year, and is the easiest one to use that I've heard about. We use to have rental properties, plus my wife's business, always gets all our deductions in place with no problems. We have never been audited either. I also love the "carry over information from previous year" function in the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I paid for the premium version because it offered advice but when I had a tax question and spent two hours on hold, I was told to look at the help features in the program which I already knew didn't answer my question. The program is also awkward to use. For example, you can't look at two forms at the same time
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Roblanf
from DE
Verified Purchase:Yes
Easy to use. Price is reasonable. use it every year so it's just a matter of importing last year's information and updating the figures.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: B Wall
from Alaska
Verified Purchase:Yes
I was surprised at the number of help screens and interview questions that have not been updated with tax law changes; such as, moving expenses. It is still the only software that I will use.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock