I have been using H&R Block Premium software for several years. It is easy to use and able to handle all my needs, including self-employment and rental income. I would highly recommend it.
Using the software gives me confidence that I am not missing something and I can get answers from their Help Center when I have had questions. What I have NOT liked is the "behind the scenes" calculations that can occur, especially with complicated taxes like ours. It is difficult to search out the info that went into a specific number showing up on the forms. Not impossible, especially if I am reading the 1040 information alongside, but difficult. I like to understand the "why" behind the numbers, especially since I have to figure out estimated taxes, too. Another, maybe minor problem, but irritating is that after purchasing and downloading a 2nd state tax software, the very next page said that I didn't need to file this state because my state has a reciprocity agreement. Wasted money and no way to refund since the purchase is non-refundable. The page about reciprocity should have come BEFORE purchasing, or there should have been a warning prior to purchase. I will continue to use this software because it is the best for my needs, but I wish there was an alternative.
We've been using H&R Block software for about 10 years now. It transfers previous years information over, and very easy to use and navigate. Have never had an issue.
I am happy with the program, I used it last year, and all the information pulled correctly . However, I paid extra for the cd. It said it could take up to 5 weeks, but it took 8 weeks to recieve. I had the taxes done, before I ever recieved the cd. I am more comfortable with a cd, then downloading. Please mail the cds in a more timely manner.