Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(24,274 Reviews)
Open Ratings Snapshot
Rating breakdown 24,274 reviews
5 Stars
15,707
4 Stars
4,409
3 Stars
1,762
2 Stars
966
1 Star
1,430
82%of customers recommend this product. 
(
7,365 out of 9,033
)
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Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
2 out of 5
2
Federal program OK, but not state.
on March 29, 2021
Posted by: WIIA
from Indiana
Verified Purchase:Yes
The federal program seems to be good, but the state program (Indiana) leaves a lot to be desired, and can't be trusted. This is the second year where Indiana DOR has recalculated my refund, and made significant changes. Last year, it was a refund reduction of almost $8000. This year it was a refund increase of almost $1500. Based on this experience, state programs, at least the Indiana program is not to be trusted to provide accurate results.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 29, 2021
Posted by: Greytop51
from Port Charlotte Fl
Verified Purchase:Yes
Extremely easy to use. Making mistakes is hard to do
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Happy long tome user.
on March 29, 2021
Posted by: Figgie
Verified Purchase:Yes
I have been using since it was called Tax Cut and now under the H&R Block franchise it continues to be robust but easy to use. It is excellent for rental property and investments and maintains loss carryforwards from year to year well if you stay with the application.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Software needs improvement
on March 29, 2021
Posted by: Not so happy user
Verified Purchase:Yes
The software was cumbersome to use, not nearly so user friendly as other tax preparation software I've used in the past.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Fails to address Two-State filing for TX and PA!
on March 29, 2021
Posted by: Anonymous
from Texas
Verified Purchase:Yes
This software, for lack of a better word, FAILS miserably to address state income tax situations involving the states TX and PA. In my case, my reported income as an Independent Contractor clearly makes the distinction of BOTH incomes reported on the same 1099-NEC form. Incidentally, the Federal Income calculations are accurate; however, the State Income Tax filing for PA is clearly NOT, which has resulted in my filing via mail.
The reporting of PA tax liability on the program fails to account for earnings specific to the state of Pennsylvania; and instead COMBINES both earnings Texas and PA resulting in a higher tax liability for PA!
I would NOT recommend this program for Resident (Texas) and Non-Resident (Pennsylvania) tax filings!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
TaxCut Premium software review
on March 29, 2021
Posted by: Curt W
from Seattle WA
Verified Purchase:Yes
The interface/menus could be improved. All in all, however, software is pretty easy to use. Also, it would be VERY helpful if tracing annotations were added to provide a computational “paper trail” as to how/with with what data numbers on the return were calculated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Was great until this year...
on March 29, 2021
Posted by: Anonymous
from Muskegon, MI
Verified Purchase:Yes
This was the gold standard, the deception inside now makes it a risk, perhaps a big risk. Why? Inside this software meant to deal with something safe and secure there will be a prompt about your name not matching. The form is actually a form to allow the release of portions to your information to other companies, basically a license to sell the information. I have used this software in multiple forms for well over 10 years and this year was disappointing when I saw this blatant breech of trust. Whoever allowed this into the software obviously had no care for customers.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It works and it’s easy!
on March 29, 2021
Posted by: Gen Sneddon
from Oregon
Verified Purchase:Yes
Been using this program for years. Would use no other.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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