Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,775 Reviews)
Rating breakdown 21,775 reviews
5 Stars
14,247
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,929 out of
7,366)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: George Ofthejungle
from Fairfield, OH
Verified Purchase:Yes
The software is a bit more cumbersome to navigate than Taxcut. As a independent contractor I felt I had to dig a bit more into forms to find my opportunities for deductions. Taxcut seems a bit more intuitive.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Erndog1
from Denver, CO
Verified Purchase:Yes
There is no Mac version for business software, must use a PC - but not all businesses use PCs. Time for a Mac version of the software but there isn't one available.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Software did not perform as advertised
on September 21, 2020
Posted by: Young45
from Vallejo, CA
Did not insert the correct AGI from 2018 to 2019 1040 so was rejected by the IRS. Corrected the amount manually but still rejected. Had to mail in return.
Did not process free federal return code, just paid for it. Very disappointing
Did not process free federal return code, just paid for it. Very disappointing
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Very detailed...
on October 3, 2020
Posted by: NathanE
from MD
'My first time using this software after trying the on-line filing (that was a NIGHTMARE). I can't say enough about the EXTREMELY poor phone service with BLOCK.
After I was able to download it (would not open with Chrome, had to use Explorer - this should have been made known to the user), I found this to be very detailed and well suited for a small business. There are useful tips, advice, and explanations given throughout. The e-filing process was simple and quick...
After I was able to download it (would not open with Chrome, had to use Explorer - this should have been made known to the user), I found this to be very detailed and well suited for a small business. There are useful tips, advice, and explanations given throughout. The e-filing process was simple and quick...
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Falls down on State Taxes
on October 14, 2020
Posted by: skull87
from Philadelphia, PA
The federal program worked very well. The Pennsylvania state program had a major error importing business income onto Schedule G-L, rendering the state program worthless. The incorrect information could not be manually over-ridden. I had to prepare state tax return manually.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3
Wrong carry-over from 2018 ! !
on October 17, 2020
Posted by: Hughh60
The software told me my 2018 AGI was 93,117 to verify who I was. This was apparently wrong. Therefore IRS rejected it.
Searching thru my records I found 90,964 AGI and resubmitted.
Disturbing!!
Searching thru my records I found 90,964 AGI and resubmitted.
Disturbing!!
Written by a customer while visiting HRBlock
Customer Rating
4
Identified it is beyond a simple return
on October 17, 2020
Posted by: Tweeerjeanne
from Albany, NY
I have basic computer skills. I needed phone support which made the experience workable.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good Over The Counter software
on October 25, 2020
Posted by: Chip the CPA
from Dayton OH
I have used H&R Block Premium software for a few years now. I was in professional practice for thirty years. Since I retired from active tax practice I have not had access to my normal professional tax software. This is a suitable substitute. I caution that software is not a substitute for the knowledge of a competent tax professional. Make sure you understand exactly what the software is reporting for you. Resolving a misapplication of tax law can be costly, and time-consuming.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock