Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: Junk product
Verified Purchase:Yes
Terrible. Let me e-file with incomplete forms causing huge problems. Never use it again and will get all family and customers to drop also
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: cmhdoogals
Verified Purchase:Yes
Been using HRBlock for years. always pretty straight forward, but this year it didn't allow me to file state electronically and wouldnt let me into the return to fix the error.
Pros: Easy to install, Easy to import
Cons: Hard to fix issues
Value
4
Written by a customer while visiting HRBlock
Posted by: Laura21
from Chicago, IL
Verified Purchase:Yes
I had an issue with the home office and property tax portion of the program. Had to file an extension and was advised to change one of the forms from my mortgage company to make it work. My taxes are still under review, should get a refund since your accuracy review said all correct when it was not.
Pros: Easy to install
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: jl10
Verified Purchase:Yes
All I can say is you get what you pay for. This product is cheaper than the competition and there's a reason for that. I will never use it again.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: andrewrd
from Florida
Verified Purchase:Yes
Confusing. Navigation is terrible. It seems everytime I go back to change anything it makes me walk through all the previous steps. Finally figured out how to avoid that. The GUI looks like it's from the late 90's. I'm pretty sure it did not calculate the tax right. For testing I put in a high number as income and it still said I didn't owe any tax. I ended up printing it out and doing my taxes manually comparing the results from this software. I'll prob get a letter from the IRS soon. Nice thing is that I get +5% refund card to Amazon. A lot of the core functionality seems to be there but the software needs some serious help from a users perspective.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Badreview99
from North Carolina
Verified Purchase:Yes
Software charged me six times for one return. Took over 30 minutes on the phone and still haven't gotten proper credit.
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: FreddieCh
from Buffalo, NY
Verified Purchase:Yes
Overall I like the program which I have been using for many years. However, the IRS rejected my 2017 e-filed return because of the incorrect 2016 gross adjusted income that it pulled from last year's return. The number is correct on my 2016 return, but the 2017 program used a different unknown number.
Pros: Easy to install, Easy to prepare
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxed999999999
from Auburn
Verified Purchase:Yes
Wound up paying twice to file my state taxes because the instructions are fague and now I have to deal with getting reimbursed. Does not give reasons why something needs to be entered one way or the other.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock