Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,765 Reviews)
Open Ratings Snapshot
Rating breakdown 21,765 reviews
5 Stars
14,239
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,923 out of 7,360
)
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Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
HR BLOCK PREMIUM 2017 SOFTWARE
on September 11, 2018
Posted by: JACKET78
from CALIF
Verified Purchase:Yes
I've used this software since 2009.
User friendly and clear cut instructions.
Highly recommended.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Likes & dislikes
on November 4, 2018
Posted by: Tee Jay
from Phonix AZ
Verified Purchase:Yes
first time using product. I have used a different product for many years. Switched because yours was a better bargain. I used the Premium edition because of rental property. Here lies main issue. I found it difficult to maneuver between the different properties. If i could have see just completed the IRS form without moving back and forth through the various layers of screen. Sorry I can not explain better.
If your product remains a bargain I will use again and have a better understanding of the program.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very user friendly
on November 8, 2018
Posted by: Lmcmel
from Mn
Verified Purchase:Yes
Great product with good customer support. We have been using this to pepare our taxes for years. Always makes it so we, confidently prepare our own taxes.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
NOT INFORMATIVE ENOUGH!
on February 2, 2019
Posted by: Sarah1010
from Colorado
Sure, it's easy to use. Sure it would take an idiot to get it wrong. And I've used it now for several years. BUT... BUT --- I had to "efile" the Federal Return five times before it was accepted, and DO YOU KNOW WHY? Because the IRS was NOT YET ACCEPTING efiling, and good ol' HR BLOCK didn't see fit to tell that there was a date you had to wait for! I had to hear it on Fox News! So, I AM ANGRY at HRB because I have wasted my efiles and not I still have another return to file. SARCASM: GEE THANKS!
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Same old problems
on February 3, 2019
Posted by: Kevk
from Kansas
I've used this software for several years, airing my complaints each time, but never seeing any improvement in these areas. First of all, I use ONE vehicle for several rental properties, but the software treats each usage as a new vehicle. Secondly, when it imports the previous year's data, the depreciation of assets is never carried over correctly as to the depreciation method used and whether or not mid-quarter convention was used. This is annoying and causes a lot of manual research.
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 4, 2019
Posted by: MerleNevada
from Nevada
I have used this program for over 30 years and it great and accuracy.
Pros: Easy to install, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Covers all the needs of my tax situation
on February 9, 2019
Posted by: 75tr
from wisconsin
Federal E-file code did not work Had to pay to file federal tax return
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Can not file Utah state e-file for 3rd year
on February 10, 2019
Posted by: denverbronco
from Bountiful IUtah
Everything just great except Block to Utah E-file Program. Will not accept 1099R "state payer's state no". Tried everything. Third year in a row have to file Utah state manually/paper. Can you help after 3 or do I need to go 4 years
Pros: Easy to install
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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