Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,775 Reviews)
Rating breakdown 21,775 reviews
5 Stars
14,247
4 Stars
3,875
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,929 out of
7,366)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Very good for our federal and state income taxes
on July 16, 2020
Posted by: swainw
from Wichita, KS
Verified Purchase:Yes
Generally very user friendly. I got a bit confused when answering its questions for a house that we rent to others.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good, but too many Installation / Program
on July 16, 2020
Posted by: grd_hs
from Fremont, CA
Program itself is very good. I am very happy but I have noticed 3 issues. Two major and one just an annoyance.
Problem1:
For last couple of years, I have noticed that there is a major issue with Installation (state ) and Updating the software. For last 2 years, I had to call in and they sent me special package for installation. This is very frustrating
For last couple of years, I have noticed that there is a major issue with Installation (state ) and Updating the software. For last 2 years, I had to call in and they sent me special package for installation. This is very frustrating
Problem2:
For importing W2 and 1099's, many institutions are missing
For importing W2 and 1099's, many institutions are missing
Annoyance:
When a review is done, it give you list of issues to review. Once acknowledged / accepted, these should not show up again
When a review is done, it give you list of issues to review. Once acknowledged / accepted, these should not show up again
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Worst version in 20 years
on July 16, 2020
Posted by: neveragain137
from portland
I've had nothing but problems. After e-filing I came back next day to check status and it tells me I haven't efiled yet. Only one of many irksome issues. A hateful product.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: JillCPA
from Orange County, CA
Verified Purchase:Yes
Easy to use. The little pop up explanations are so helpful! I've been using this software for years and have never had a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Richard Lysiak
Verified Purchase:Yes
I have used H&R Block software for many years. This year I contacted the local office with some questions that were quickly answered.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Linda Silver
Verified Purchase:Yes
I particularly like the way the software re-loads the previous year's info to help you get started
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Bill from Phelps
Verified Purchase:Yes
easy to follow step by step process with many available tips and pertinent information available
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Big Jern
from Florida
Verified Purchase:Yes
Nice software, however, the new tax codes were horrendous. As for me making it more time consuming to figure out alot of the verbage.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock