Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,770 Reviews)
Rating breakdown 21,770 reviews
5 Stars
14,243
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,926 out of
7,363)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Overall a good program but service is lacking...
on July 6, 2020
Posted by: David Kendover
from Denver
Verified Purchase:Yes
Overall, a good program. I would give it 5 stars except the phone service was hours on hold (literally) so I had to give up on that. If you don't need any help, it does the job well. Online chat was faster, but I still think phone chat must be better supported.
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta GA
Verified Purchase:Yes
Easy to use and walked me through everything I needed to file my taxes. I like the fact if I may be audited they will be with me guarantee.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: thing915
from CA
Verified Purchase:Yes
Wasted a full day inputting 1099-B 4 pages worth because couldn't get import to work. Then figured out the password input for Edward Jones choice is truncated to 20 characters. Edward Jones allows up to 60 character passwords and I had 36 length. It was cut off, but I couldn't tell since there is no option to actually see the entered password, just *. So login was failing. Had to change password to 19 length to get import to work.
Stupid coding errors like this make me wonder about all the other calculations. I came to HRBlock after TurboTax messed up. Guess I'm going back to them now.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Perfect when I understand
on July 7, 2020
Posted by: mesitas
I like the software to filed my tax return, however a little clarification on the commands will help me. Especially after importing documents and I have issues and verifications
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Fat white boy
from Conroe,Tx.
Verified Purchase:Yes
Not really a Bargain. Shop around. some tax guys are reasonable.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Guidance
on July 7, 2020
Posted by: SueCW
from Clio, CA
My CPA of 29 years retired and I worried about finding a new one. I researched all software products and decided on H&R Block thinking that if I got into trouble, there are plenty of kiosks to visit in person. However, the program's guidance gave me confidence. Yes, I worked it and re-worked my return many times. I learned so much about tax issues that I never knew before. It was kinda fun and will definitely use it again next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sam Sman
from ARIZONA
Verified Purchase:Yes
I used the H&R BLOCK SOFTWARE for the last 4 years.This 2019 H&R BLOCK software guided me to file my 2019 income tax faster, easier and accurately than the previous years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Funso
from Texas
Verified Purchase:Yes
Great product. Married Filing Separate is a little confusing though.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock