Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,770 Reviews)
Rating breakdown 21,770 reviews
5 Stars
14,243
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,926 out of
7,363)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Great Features and Excellent Software for Clergy
on June 14, 2020
Posted by: Rev PC
I have used H&R Block Tax Software for over 10 years and very happy with it. I am in the ministry and this software makes it easy to file the special forms needed for clergy taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great except for the free e file.
on June 14, 2020
Posted by: Gasstationman
from Macon il
I have used this software since it was labeled Tax cut. It is really good and easy. I wasn't able to get the free e file to work and had to pay for filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Lynne D
from Texas
Verified Purchase:Yes
Like the easy to understand and convenience of the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DanL2
from Lakewood CO
Verified Purchase:Yes
The extra fee to electronically file state taxes is deceptive. Almost everyone has to file in at least one state, so not including that is underhanded. The option to file it non-electronically for free is stupid - since it is so much less convenient, you are basically inflicting pain on your customer to force them to pay extra. I expect that treatment from my cable company, but not from any decent business.
There are a few flaws in the software: when you correct a mistake and it adjusts your refund amount, it does not make the corresponding adjustment on the form that sends the refund to your checking account. Also when taking care of the excess HSA contributions, I had to manually pull up another form and manually copy the amount from one form to another - exactly the kind of thing I buy tax software for to avoid having to do.
Overall though still basically decent software. No worse than dealing with an accountant, and much cheaper.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
DO NOT BUY
on June 16, 2020
Posted by: vidyarao
This software is poorly designed and acknowledged bugs. It frustrates me every year and I will never buy this again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Ramab
from San Jose
Verified Purchase:Yes
Some mundane errors in error checking. Very expensive for in person chat or call for tax queries. Otherwise ok
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Too much for too little
on June 17, 2020
Posted by: Done W Block
from Omaha, NE
Block charges to download state software, charges to electronically file state returns, then won't file my returns?? Every return I did was 'randomly selected' forcing me to call in and answer bizarre invasive questions to prove who I was. Block, you are not God and you are not the IRS. Just provide the product/service I paid for and get over yourself.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Steve1223
Verified Purchase:Yes
Program should be able to import W2 and 1099 info from previous year. Please add this feature!
Written by a customer while visiting HRBlock