The software was not guiding enough in the area of filing in two states. The reciprocity between MN and WI ended in 2020. There was little certainty that I had done this right. I had to call a CPA I know to discuss what results I should have expected
I bought premium this year because I had self-employment income for the first time. The interview questions were easy to follow and resulted in some of the self employment tax being refunded. Interview questions also made it clear I didn't qualify for a home office deduction.
Very easy to use. Software walks you through every step of the process. Verification items at the end can be a little frustrating, but I eventually work them out. I've been using the software for over 10 years.