Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
4
Wish I could E-File for Illinois
on March 5, 2017
Posted by: mick schroeder
from Illinois, United States
Marital status:Married
You are still missing the 1299-C form for Illinois, which makes me file on PAPER. Every year, for the past 10 years, I always Hope that you will include it. I only need the High Impact Business Zone portion.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Long term user
on March 5, 2017
Posted by: MikeDc141
from TN, United States
I've been using H&R Block Tax software for many years. I've looked at others, and even used a tax professional in 2012. I used H&R Block to correct the 2012 return as the Professional seemed unsure of several areas of my situation. Both my children use H&R Block on my advice and are happy with it. I expect to continue using this software in the future. My history with Tax Prep software: Up to mid 1990s, I used Parsons Technologies Personal Tax Edge and accounting software. It sold to the big I company in 1994 and they basically junked it. I tried their product and chose to use the Parsons accounting software until the single floppy disk would no longer load on to my newer computer. I began using Kissinger TaxCut until acquired by H&R Block. I have used H&R Block since.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
State Form.
on March 5, 2017
Posted by: Joe Messina
from Andover, MA, United States
Marital status:Married
State forms for energy (ec) was not included. this caused me to miss a 1000 solar energy credit. form could not be attached to email. This should be an easy ix for you..
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT
on March 4, 2017
Posted by: EL CHINO
from TEXAS
Marital status:Married
I have been using this program since 1995 the best
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Waste of my time!
on March 3, 2017
Posted by: Deep11
from Georgia, United States
Marital status:Married
If I can give software no stars, I would. I never write reviews but I am so frustrated with the state filing portion of this software. I submitted it 3 times after fixing or removing every possible issue but my return has been rejected every single time! I now have to print and mail my state return, which will not be backed by H&R Block since I am mailing it! I will never purchase H&R Block again!!
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
no updates. when needed.Have used this since 2013
on March 1, 2017
Posted by: zigs
from redmond, Oregon
The update caused me to have two case numbers and work off of two different computers. Also form 40 for Oregon wouldn't print.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to follow except Childcare Tax Credit Section
on February 28, 2017
Posted by: aurora360
Marital status:Married
I like this product and for the most part, I did not have any problems using it. There were good explanations. My only issue was with the Childcare Tax Credit. I contribute to a dependent care FSA which shows up on box 10 of my W2. Through the software, I was not prompted to fill in the fields (cost of my child's care, etc) corresponding to Form 2441. The software initially taxed me on my box 10 contributions, which are tax free as they are used to pay my child's daycare. My solution was to look up the corresponding worksheets and forms and manually fill them in so that the fields on Form 2441 were populated correctly. A google search of the problem indicated that this has been a recurrent problem in years past as well. I hope that HR block fixes it for 2017.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Third year using your premium product
on February 28, 2017
Posted by: LR2016
from Seattle, WA
Marital status:Married
My hats off to your team, this is pretty much perfect.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock