Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,768 Reviews)
Rating breakdown 21,768 reviews
5 Stars
14,241
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,926 out of
7,363)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Slizk
from CA
Verified Purchase:Yes
Didn't know I have to pay extra for live chat or help.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Different One
Verified Purchase:Yes
Easily filled out questionnaires. Accurate and fast. Could use better explanation of some terms/questions and of course allow for 'attachments" to forms (as requested by IRS) Been using HRB for years and see no reason to quit.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KruserNC
from NC
Verified Purchase:Yes
Easy to use even with rental property, investments, and military retirement.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Something to fix for next year
on April 24, 2020
Posted by: Catherine20
from Fredericksburg, VA
I was asked in the interview if I wanted to allocate my refund to next year's taxes. In the federal section, I was then allowed to say how much of it. In the state (Virginia), it was yes or no, all or nothing. I found a workaround by pulling up the form and entering an amount there, but would have been better to have that "partial" allocation option in the interview.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Always excellent
on April 24, 2020
Posted by: Aloo
from AZ
We have been using H&R Block for several years andwe keep comng back.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LindaTabitha
from Greenville NC
Verified Purchase:Yes
Had a problem with disc young lady helping me was the most excellent customer service ever. She was knowledgeable and patient.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Sp8ctre
from California
Verified Purchase:Yes
So easy to use and I always get the maximum refund. Just fill in the blanks and file!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Conservative Republican
from Twin Falls, Idaho
Verified Purchase:Yes
Reasonable and fair cost - fast downloads and updates - very thorough questioning
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock