I really like the software compared to Turbo Tax. I was very pleased at the ease of using when I figured out my taxes filing jointly. When I tried to do them filing separately the software deleted my info on my spouse and kept asking if I wanted to input info from my previous entries it would delete them or put all the info in I didn't want. I ended up doing everything again for both, added info for three separate filings. What a pain.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Messed up my return!
on April 23, 2020
Posted by: none chosen
from New York, New York
I've used this software for 7 years. This year, I finished my federal taxes and saved it before starting state taxes. When I started on my state taxes, I saw that the numbers transferred in did not reflect my finished return. Back to federal saved return, I discovered that the numbers there were all over the place: some from my 2018 return, a few from the 2019 return - and many, many from the thin air bearing no resemblance to anything I inputted! My recently saved return was gone. I HAD TO START THE RETURN FROM SCRATCH!
Generally, software quality has been improved a lot in the past few years. One thing can be improved for this year is the vehicle used for business last year. Information of that vehicle was carried over from last year but it is not used this year. However, it is not seen at the beginning until at auditing stage. At that time, it created confusion when saw that conflict at beginning. Need to look into the form more detail to resolve that conflict.
Pros: Easy to prepare, Easy to import documents, Fast