Found it easy to use. One problem was the question of rollover. I had rolled over an IRA in 2018. The question asked if the IRA had been rolled over. It should have said "in 2019." At first I answered yes, then later realized that was an error. Also, Sch C questions didn't seem to follow like in previous years.
I've used this software for years and when my financial planner turned over several years of my tax returns to a tax expert who she was sure could gind me more money. Much to her surprise he came back and said my returns were better than he could have done. Being familiar with your own situation plus the power of the H&R program is a winning combination.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast