Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,768 Reviews)
Rating breakdown 21,768 reviews
5 Stars
14,241
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,926 out of
7,363)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Xfactorx
from Picayune ms
Verified Purchase:Yes
Had lots of bug issues which prevented me from e-filing and kept charging my credit card for the same thing over and over
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
HR Block Premium Software, Adequate but not Great
on April 18, 2020
Posted by: Critical
from Boston Area
Verified Purchase:Yes
Adequate. Software does what it is supposed to do. Has improved in terms of not asking for data that it should already know. But I have a bug in my return. It merges two of my partial address to create a fake one. Has done this for the past 4-5 years. If I try to override it renders auto-file invalid. Not a major issue but a nuisance. Also, they advertise some some additional analysis but I find all of the analysis useless and a waste of time. For example, you can estimate next year's taxes but it ask you for so many inputs you might as well do it all by yourself. Why not have the program just use this year's taxes and ask the user to input an assumed inflation or any of several life changes. It just seems with all of that data available the program should be able to provide more insight.Also, I wish the program had a more unique name. Not a major issue but an annoyance when searching online.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ShortyP
from Texas
Verified Purchase:Yes
I was very disappointed that I could not e-file my Oklahoma state taxes and when I contacted the help desk, they were of no help at all.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Jankbro
from St. Paul, MN
Verified Purchase:Yes
Easy to use. I'm self-employed and have been using H&R Block software for over 10 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: W Womack
from Kentwood Louisiana
Verified Purchase:Yes
Have used since the start of tax software.
Always accurate and all the forms I have needed. Easy to use.
Always accurate and all the forms I have needed. Easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: P Herrera
from New Mexico
Verified Purchase:Yes
Best program I've used plus less expensive then most.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Firsttimetaxfiler
from Philadelphia, PA
Verified Purchase:Yes
Not user friendly and it took a long time to fix "problems" and do updates to be able to send.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: BtRo
from Maine
Verified Purchase:Yes
Have been using H&R for years and find it to be very reliable and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock