Easy to use. Walks you thru every portion of the forms. Had Loan and a refi in same year and it handled both. Realized I forgot LTC premium (I itemized medical) and it helped me complete the amended return with ease.
It's a good program, and don't ask me how its creators manage to distill down all of the zillions of IRS rules, which are absurdly complex. Just get your receipts, W-2's, and 1099's together, plug in the numbers, answer some questions, and the program will lead you to the promised land--completion of your taxes. There is one thing in the program that is lacking: a blank page on which you can write short explanatory notes to the IRS when necessary. Without that internal page, you cannot write a note and submit electronically. You have to print your forms and mail them in. Providing the capability of writing a few notes would improve the program, and it would be easy for the co. to add that feature.