Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,768 Reviews)
Open Ratings Snapshot
Rating breakdown 21,768 reviews
5 Stars
14,241
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,926 out of 7,363
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Simple, easy and fast.
on April 8, 2020
Posted by: Gorden
from Chula Vista,CA
Verified Purchase:Yes
Easy and fast. Been using for more than 10 years before they brought up.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A winner!
on April 8, 2020
Posted by: ConradP
from Chicago
Verified Purchase:Yes
I've used this package for years and haven't been convicted yet!
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
10 year H&R Blocker
on April 8, 2020
Posted by: Dlap
from SC
Verified Purchase:Yes
They continue to improve this software with cool features. I love taking a picture of your W2 if it’s not online.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Unhappy
on April 8, 2020
Posted by: Bugoh
from Saint Paul, MN
Verified Purchase:Yes
I thought the software was so so, OK, but after spending much time on my return, got to the very end only to find I couldn't e-file because the software can't efile a Form 3800. I will not use Block software again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Frustrated !
on April 9, 2020
Posted by: Frustrated Jimmy Tax
from Central PA
Verified Purchase:Yes
My 2018 return did not file electronically as I thought it had. In January 2019 IRS advised they had received my check for 2018, but no return, so I mailed a hard copy. My electronically submitted 2019 return was rejected by IRS. REASON: The 2018 AGI did not match! Frustrated I simplified the process by again mailing a hard copy for 2019!
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Satisfied customer
on April 9, 2020
Posted by: Roger2
from Nebraska
Verified Purchase:Yes
I have used H&R Block for a number of years and it is always easy to understand, has updates when needed, and explains everything that you are doing. Definitely better than the competition.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Suggestion for improvement
on April 9, 2020
Posted by: Doc7401
Great product! One suggestion for improvement has to do with rental properties. If the user has more than one property it is easy to lose track which one they are entering data for. When entering income and/or expenses for each property have the name or address of the property listed at the top. That way there is no confusion which property the user is currently working with.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Forms missing and updates not available.
on April 9, 2020
Posted by: Antoinette Stachura
from Deford Michigan
Verified Purchase:Yes
I purchased the program and started to use it and found 2 areas that did not show up when doing the tax.
#1 Had to get an IT person to set up for updates of the program
#2 Form for Heating Credit did not show up that is MI1040CR7 Had to go to the IRS menu to get form and fill form out by hand. I will have to consider to purchase this program next year.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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