Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1 out of 5
3.1
(263 Reviews)
Open Ratings Snapshot
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product. 
(
137 out of 249
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
Freakin' fantastic
on March 30, 2017
Posted by: PolarBears
from Houston, TX
Marital status:Married
makes doing taxes so simple, asks all the questions, and ensures its complete!
Pros: Easy to install, Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on March 30, 2017
Posted by: Little John Johnnie
from Holcome, WI
Marital status:Married
Been using HR Block Premium since 2007 and will continue the next few years our business is active
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
terrible
on March 30, 2017
Posted by: don lisa
from maryland
Marital status:Married
purchased premium software for self-employed/rental prop owners. program did not include form 4136 for fuel tax credit, worth several hundred dollars to me
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
I've used HR Block/Taxcut for many years but
on March 30, 2017
Posted by: failte7
from Wisconsin
Marital status:Married
I've used HR Block/Taxcut for many years. It has definitely tried to keep up with the complexity of my taxes, but I'm not confident anymore that its doing the right things. I had some concerns and went to the local HR Block office and they weren't convinced the program was handling my issue properly either. I'm filing this year based on the fact that HR Block say they guarantee their calculations, but I have my doubts. I suppose I'll know in 3 years.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Missing Self employement tax treatement...
on March 29, 2017
Posted by: Jay S
from Katy, TX
Marital status:Married
Premium software missed self employment tax treatment of "Medicaid waiver based payments" which is not taxable by federal per IRS guidelines. Q & A # 12 & 13 on IRS website! It costed me for 2 years in a row that I learned...
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Unable to file federal
on March 28, 2017
Posted by: 1SG Abc
from California
Marital status:Married
When trying to file the federal return after it finished with no errors, it suggests to print it first. Upon printing to pdf995, it goes through a few forms then, gets stuck on the Document called: De Minimis Safe Harbor. This is not a form I know or filled. However, cancelling gets me out of the program altogether. Now what?
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The Only Tax Software to Use
on March 28, 2017
Posted by: Michael7721
from Birmingham, AL
Marital status:Married
I have been using this tax software since 1997, It was called Kiplinger back then. HR Block bought them out years ago and they never missed a beat. Gets better and easier each year!
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worst. Program. Ever.
on March 28, 2017
Posted by: Awfulstuff
from Colorado, United States
Marital status:Married
Never again. Horrible. Didn't import info correctly, took endless work to correct errors. Don't remember it ever being this bad.
Cons: Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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