Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: JDL1
from Baltimore, MD
Verified Purchase:Yes
The directions were clear and uncomplicated. I needed support at one point due to data entry error I had made, and their experts were willing to weigh in.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MStika
from Greater Philadelphia area
Verified Purchase:Yes
Product is excellent. I have been using it for the past five years.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Pete1947
from Newton, MA
Verified Purchase:Yes
Plus is that the software really helps you do your taxes
Minus is that updating state program is very difficult this year...I needed to call for help on two separate occasions.
Minus is that updating state program is very difficult this year...I needed to call for help on two separate occasions.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Customer service Great!
on March 17, 2020
Posted by: RaineyDay
from Oregon
I have used this Premium package for servers years.
I made the mistake of buying a new computer after buying the software and tried to bring it over from old to new. But tech services (Teya great job!)helped me out and all’s well that ends well!
I made the mistake of buying a new computer after buying the software and tried to bring it over from old to new. But tech services (Teya great job!)helped me out and all’s well that ends well!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Money Man
from Illinois - sorry to say
Verified Purchase:Yes
Great Product . . . makes doing taxes much easier. I have been a user of H&R Block for five + years and recommend it to family and friends.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Christina C 821
from Las Vegas, NV
Verified Purchase:Yes
Easy to use, step by step guidance for your convenience.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3
Problem
on March 17, 2020
Posted by: Anon2000
The program did not save Dividend and Interest Information. I had to file amended Federal Tax. It was not operator error. It happened on both Federal Taxes prepared. This is the first year I have had a problem.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Problem
on March 17, 2020
Posted by: Anon2000
The program did not save Dividend and Interest Information. I had to file amended Federal Tax. It was not operator error. It happened on both Federal Taxes prepared. This is the first year I have had a problem.
Value
3
Written by a customer while visiting HRBlock