Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy to read and react to the info required.
on March 16, 2020
Posted by: Rich82
from Connecticut
The guidance to fill out the documents was excellent!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Arjun Dua
Verified Purchase:Yes
Excellent easy to use software. Have been using it for years
Value
4
Written by a customer while visiting HRBlock
Posted by: Codewatchman
Verified Purchase:Yes
Easy. Keeps improving. Best I've used for 25 years!
Written by a customer while visiting HRBlock
Customer Rating
1
Multiple Program Failures both Download and Web
on March 16, 2020
Posted by: manuka
from Los Angeles, CA
I have been using this software since its first version. This year 2019 was filled with program errors that prevented me from e-filing. First the web-based version: 1) did not allow me to find ANY forms; 2) ran so slowly, with such long wait times between every single screen. that I eventually abandoned it and paid for the downloaded program. The Mac desktop software was an even worse experience: a) the program failed to enter taxable state tax refunds correctly, which could have potentially cost me a Federal underpayment penalty; b) gave me different numbers between the online and download versions; c) belatedly informed me it did NOT support nonresident Hawaii state returns (although the web version DID support it); d) was unable to resolve an issue with the Federal First Time Homebuyer's Credit, which forced me to file on paper.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: GBen7
Verified Purchase:Yes
It is easy to use and has done well for the many years we have used it. This year we had a problem because it put the wrong activation code in at the time to send our federal in. It was corrected but cost us extra fees because of the duplicates that were sent. Not sure if it was my fault or the program on the duplicates. But as far as doing tax it was great.
Written by a customer while visiting HRBlock
Posted by: N Desai
from Norcross, ga
Verified Purchase:Yes
I have been using H&R for more than 15 years. This year for the first time my filing status is not updated even after filing and getting refund (both FED and STATE) it is showing that the return has not been filed.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Written by a customer while visiting HRBlock
Posted by: Sheryll
from Pennsylvania
Verified Purchase:Yes
Purchased the program and very user friendly and always online help if you need it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JC Russ
from Wisconsin
Verified Purchase:Yes
Very easy to use. I like the explanations offered at many points during the survey.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock