Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,182 Reviews)
Rating breakdown 23,182 reviews
5 Stars
15,137
4 Stars
4,155
3 Stars
1,618
2 Stars
898
1 Star
1,374
81%of customers recommend this product.
(
6,754 out of
8,297)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy Peasy
on February 14, 2019
Posted by: HBPapaJohn
from Huntington Beach CA
I've been using H&R Block software to prepare our state and federal tax returns for years--can't recall how many. One time I tried the competition and found it so complex, labor intensive, non-intuitive, double work, that I dumped the product and went back to the H&R product for that year. I've never strayed since.
On three occasions that I can remember, I took the H&R returns to CPAs for review and to learn that there was nothing to be changed. The expense was between five to ten times what I paid for the H&R program PLUS I had to do just as much work to gather the information for the CPA as I would have done to complete the H&R returns.
On three occasions that I can remember, I took the H&R returns to CPAs for review and to learn that there was nothing to be changed. The expense was between five to ten times what I paid for the H&R program PLUS I had to do just as much work to gather the information for the CPA as I would have done to complete the H&R returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Very Frustrating Experience
on March 1, 2019
Posted by: knk19
from Middleton, WI
I have been using HR Block for several years. However, this year led to a confluence of issues that made the experience very frustrating. The downloaded software only provides 1 free filing and limits your preparation to one return. Software loaded from a disk offer 5 free filings and permits preparing returns for 5 different taxpayers with one program. The software does not work on an iPad. When the IRS initially rejected my return due to a typo, it led to the rejection of my stat return. I was able to readily fix and file the federal return, but cannot file the state return without paying an additional fee.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
product use
on April 23, 2019
Posted by: bryceh
the program is always to use and makes doing taxes so easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Customer/User of H& R Block Tax for over 10 years.
on July 22, 2019
Posted by: GloriaB
from Bronx, N.Y.
Great features, accurate updates and timely feedback. Most importantly, being able to import data from previous Year's return is a priceless time saver.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Scott_E
Verified Purchase:Yes
They say it covers K-1's but then once you completing your return they tell you it doesn't cover publicly traded K-1's.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
Was happy now not so much
on August 26, 2020
Posted by: Anonymous
from FL
Right now I am not happy! I want to save last years return to my computer and am having so much trouble. I am not able to do it. It's like I've opened two new returns. and now can't even find my real return!
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
Prepared for deceased brother
on October 18, 2020
Posted by: Whocaresjustpostit
from California
Even though i filed an extension in April i was not warned that you cannot e-file CA return for a deceased person until the minute i selected e-file. So I printed the return to mail but the software made no mention that CA FTB requests that you write "Deceased" on the top of the return which i learned on my own after checking the CA FTB website. That makes your product not very helpful at all.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3
If you have K-1s, pay a preparer
on April 8, 2018
Posted by: MLPInvestor
While I have used HR Block in the past with great results for simpler returns, I had some MLP investments that involved K-1s this year that proved to be outside the program's capabilities. I was told I had to override the program's claculations and was thus unable to e-File. Also, I ran into a potential underpayment penalty calculation that was also outside the program's abilities. I will be taking my returns to a paid preparer next year.
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues, Hard to prepare
Value
3
Written by a customer while visiting HRBlock