Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
5
Received The Same Return As My CPA Calculated
on August 2, 2019
Posted by: JoKiEx
from Los Angeles, CA
I had my CPA calculate my 2017 household return, and her calculation matched the H&R Block software return calculation. The HRB software is 80% cheaper. I'll continue to use the CPA for my business, but I'm using HRB for my personal taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Software needs improvement
on April 9, 2019
Posted by: Bama Hiker
from Alabama
I have been using the H&R Block software for a decade now and have noted that the tax law explanations are getting shorter and more confusing. I would rather read more and have better examples than have a short, quick read explanation that is too simple and leaves more questions. Also, HRB could help EVERYONE who buys their tax preparation software and then provide the COST information when the "tax preparation fee" question comes up in the interview process! That would be HUGE help to ALL of us who have bought their product on line. That isn't a rocket science issue and should be an easy fix going forward.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
This is a great software product.
on April 2, 2019
Posted by: Sjs1
from Denver
I have used this product for many years and I have not had a single issue with it. This product will make doing your taxes a less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on January 28, 2019
Posted by: Mill12
from Dallas Tx
Been using for years love it would definitely recommend to others
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
copletely satisfied with your product
on January 28, 2019
Posted by: stet
from enid, ok
I have used your tax product for the past five years.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Disappointed with lack of TRA additions
on December 31, 2018
Posted by: Dennis926
from Orange County, CA
I have been using HR Block Premium for several years for my self-employed business. I would have liked to have more certainty with my year-end tax planning with up-to-date software that includes the qualified income deduction for self-employed/pass-through entities.The software makes no attempt to incorporate this aspect of the Tax Relief Act. There is no need to wait for IRS return forms to provide for this deduction in the software.
Cons: Time consuming, Doesn't maximize refund
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
tried to set up "My Block" account
on December 16, 2018
Posted by: Jim7979
from Ohio
Tried to set up "My Block" account but it refused to "recognize" my User Name/pass word. But it would not say why.
I've always been leery of putting my info into the cloud but my son said to do it. I was going to try to save my return this year but your program would not accept me.
It will not accept either a password or a username or both.
It will not accept either a password or a username or both.
Cons: Hard to fix issues
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
2017 state return still pending 10 months later
on December 1, 2018
Posted by: Timm2017
from Ohio
I filed both federal and state but only the federal got transmitted and filed. The state return was transmitted but still in pending status 10 months later.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock