Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,767 Reviews)
Open Ratings Snapshot
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,925 out of 7,362
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Consistently Good
on March 13, 2020
Posted by: Larhawk
from Lehigh Valley PA
Verified Purchase:Yes
Been using this same H&R Block software for 6 years, and it just works perfectly
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Several Bugs and Poor User Interface
on March 13, 2020
Posted by: andrea7829
from San Francisco, CA
Verified Purchase:Yes
Poor and unintuitive interface. Certain questions can no longer be accessed if the user navigates away from the question, e.g. filling in user drivers’ license ID information. Audit notes do not link directly to section required to fix the error.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very comprehensive interview features.
on March 13, 2020
Posted by: Chips2822
from Nottingham, MD
I use a professional tax package for most of my returns, however I'm limited in the number of returns that I can. So, I bought the H&R Block Home and Business package as a backup. The first return I prepared was for an individual who lived in and worked in 2 different states. The program did an excellent job of walking through each return with all the right questions and I completed the federal and 2 states in less than an hour. The one negative point was the cost of the second state. I had to pay almost as much for that one state as I did for the original package. That was the only return I did for that state which makes the cost a bit unreasonable.Bit I did get the job done, correctly, and I'll just have to pass the extra cost along to my client.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Overall a good tool.
on March 13, 2020
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I tried both the online and desktop apps and found it incredible that they are so different, where as I would expect them to be fairly close. Specifically the navigation is different, the questions are being asked in different order for the same product.
I do love the feature of importing W2 and 1099 forms from PDF files.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Work just okay
on March 13, 2020
Posted by: Roger Olds
from Michigan
Verified Purchase:Yes
Turbotax, I understand, process limited partnership forms not Block. Several times had to manual input my address on forms
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I would totally recommend to friends and strangers
on March 14, 2020
Posted by: Anonymous
from ri
Verified Purchase:Yes
This software is pretty easy to use and you get support form the company
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Sticking with H&R Block!
on March 14, 2020
Posted by: Jon Sweigart
from Fredericksburg VA
Verified Purchase:Yes
Sticking with H&R Block is the best way to get all the benefits from buying the program. You are able to import all of the previous years information which not only simplifies the process but acts as a checklist for assuring you have a complete return. The final review is also very important and a great capability. You can't e-file until all of the issues are corrected. My issues related to needed information about our Health Insurance not financial.
Pros: Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Excellent Online Service: best i have had in years
on March 14, 2020
Posted by: Stephen M
from Kansas
Verified Purchase:Yes
easy to follow, great text helps, and sidebar helps, nice submenu assists. easy pdf attachments.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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