Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
one HUGE problem makes my review low
on March 11, 2020
Posted by: lady mary
from arizona
I really really like this program. It is mostly easy to use and guides you well through all the steps you need.
ONE HUGE PROBLEM which they really need to solve.
The program needs to be scalable. I need to be able to enlarge the print on the screen.
And I guarantee I am not alone.
I will probably try a different program next year, depending on if I can find one that is scalable.
ONE HUGE PROBLEM which they really need to solve.
The program needs to be scalable. I need to be able to enlarge the print on the screen.
And I guarantee I am not alone.
I will probably try a different program next year, depending on if I can find one that is scalable.
Pros: Maximizes refund, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Rapunzel D
from USA
Verified Purchase:Yes
The charges are a bit high for filing (i.e. multiple states) and in some instances the "Learn More" topics are a bit vague. The average taxpayer, will find it very easy, thorough and the checks at the end of the preparation are reassuring. I have never used any other preparation software but I think that speaks for the program. I recommend H&R Block software highly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good program. Not very good support
on March 11, 2020
Posted by: Mike F D
from Michigan
I am in the process of filing for me and my kids. Only one return did not have a software issue. Fortunately, if you want to file on paper, you can make the software do what you want with overrides. Unfortunately, due to the complexity of the new tax code, they still do not have everything correct. Specifically the QBI from a K-1
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good program. Not very good support
on March 11, 2020
Posted by: Mike F D
from Michigan
I am in the process of filing for me and my kids. Only one return did not have a software issue. Fortunately, if you want to file on paper, you can make the software do what you want with overrides. Unfortunately, due to the complexity of the new tax code, they still do not have everything correct. Specifically the QBI from a K-1
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
charged me twice for state filing everything else
on March 13, 2020
Posted by: mjb652
from massachusetts
Verified Purchase:Yes
charged me twice for state filing everything else very good
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Good Answer
from MN
Verified Purchase:Yes
A great tax return software. I have used H&R Block software for many years. Easy to use and works very well for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DavidPeggie
from Virginia
Verified Purchase:Yes
So very easy....just plug in the numbers. We have been using this software for several years and have no issues....and we do have what would be considered a headache in t terms of rental property, sale of property and various stocks and funds.....no problem at all. I am certain a CPA would charge an arm and a leg. Thank you
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Old man time
from Lakeland FL
Verified Purchase:Yes
The questions were up front and most were easy to figure out. The only down side is you can't get any tax questions answered so if things do get complicated you will have to either get outside assistance or pay extra to get any questions answered.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock