Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
1
Rejection code 32-FD-F1040-402-01
on April 12, 2017
Posted by: John_UK
from UK
I've used H&R Block tax software for 10+ years without a problem. This year, my e-file was repeatedly rejected by the IRS with a rejection code 32-FD-F1040-402-01. After looking carefully at my tax forms and reading the detailed instructions, I could not find any mistakes or errors.
Researching this rejection code, I found the same problem in the HR Block community pages where a [seemingly] unresolved technical problem wouldn't be addressed by HR Block this tax year. No response was posted by an HR Block moderator, which lead me to believe the other commentators were correct.
I've printed the returns, written a check and posted my returns from the UK -- which is the reason I value the e-file option. This year's software was not a great value for my money or my time.
Cons: Hard to fix issues
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
All around Good Program, Except;
on April 11, 2017
Posted by: CDGx
from Tulsa, OK, United States
Marital status:Married
#1 There seems to be a glitch, ie. Schedule E/Form 1040, an 'Oil & Gas lease bonus payment. The entry would not flow from Sch. E to the bottom line if entered under Royalties or Rents, we had to enter as 'other income'. #2 We could not access West Virginia as add'l. State. Turbo Tax does.???
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Comprehensive coverage yet easy to use!
on April 11, 2017
Posted by: dmarlatt
from Houston, TX, United States
Marital status:Married
I've used this product for approximately 10 years. I would recommend to others. I'm happy with its utility.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unclear and Infuriating
on April 10, 2017
Posted by: mistermuck
from Tigard, OR
Marital status:Married
A lack of clarity dominates this program, especially compared to its competitors. Clicking the "Learn More" buttons often results in generally unhelpful dialogue boxes. I found myself "Googling" my questions rather than relying on the program's suggestions. Worst of all, when on the payment screen, it was unclear that paying with a credit card would lead me to a third party site (I had to click "Learn More" to even find out at all) and was charged an additional processing fee. This needs to be made much more apparent in the future. Other than the clarity issues, I'd say this program is "just OK."
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Disappointment!
on April 10, 2017
Posted by: 0714
from Fort Worth, TX
Marital status:Married
Unable to download financials and prior year return depreciation schedules. To efile the system wants to give primary taxpayer -0- AGI when in actually BOTH primary and secondary have income.
Cons: Hard to fix issues, Hard to import
Pros: Easy to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great Income Tax Return Software
on April 9, 2017
Posted by: Bo18
from Manhattan, NY, United States
i bought it from staples and it is excellent user friendly and much more
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It said it had software for estates
on April 9, 2017
Posted by: MCook1
from Rockford, MI
Marital status:Married
I bought it as it said it had software for estates, but it was only a form if you were adding the estate to your personal taxes. I am the executor of the estate and it does not have the form I need. I can't even figure out if I by the business one if it will have the right form. I have used H&R Block for it before, and am very disappointed in spending the money for software that I can't even use to do the taxes I bought it to do! What a waste of money. Something similar last year, but it had not said it on the box! I checked this time and it said it had it and it does not!!! So maddening. I think I will have to try different brand of tax software next year.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
did not like
on April 9, 2017
Posted by: wfla
from fl
Marital status:Married
frustrating, confusing, unclear, hard to fix issues
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock