Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R block software for years and will continue to. It's easy to use with great instructions and help if you need it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JackD100
from Mass.
Verified Purchase:Yes
Have used Taxcut for 20+ years. Very easy to use and the SW handles most difficult tax cases -- e.g. partnerships, K-1s etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ifstrservices
from new york, ny
Verified Purchase:Yes
this product is too complicated to use for a lay person who is trying to complete their tax return themselves.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Stuck in a loop!
on July 15, 2020
Posted by: Bill EConPA
from SEPA
Terrible. Listen, they have to make a navigable product. They didn't.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tax E Filer
from Illinois, USA
Verified Purchase:Yes
Awful support and software errors. Mutiple errors with deceased tax filer that prevented online filing. Wanted dates of residence after death, and would not allow correct answers to be added without errors. Also errors with flagging expired driver’s license (that expired AFTER death!). Then to NOT answer phones and just disconnect you when you needed H&R most??? Epic fail, H&R!!!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tom Farris
from Alameda Ca
Verified Purchase:Yes
The program locked up when I went back to review. Then locked up and proceeded to erase all data including the data from the backup file. And I never I initiated a backup.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Always glitches in the software and support is non-existent, wound up paper filing this year after getting no help
Cons: Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
Never again
on October 7, 2020
Posted by: Frustrated in NC
from NC
When you send a confirmation message that "you're all set, there's nothing else you need to do" but don't prominently display how to submit payment, you cause user frustration by providing a false sense of security.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock